William M. Rohe, Michael D. Webb, Kirstin Frescoln and Hye-Sung Han. The Center for Urban and Regional Studies, The University of North Carolina at Chapel Hill. The purpose of this report is to assess the characteristics, levels of satisfaction, social needs, and work efforts of those participating in the Charlotte Housing Authority’s (CHA) main Housing Choice Voucher (HCV) program. This report details the responses to a set of questions that address the following topics: social characteristics, housing experiences, and health of respondents; satisfaction with CHA, landlords, housing, and neighborhoods; economic insecurity and social services; and training, employment, and family self-sufficiency programming. This report was prepared under a contract with the Charlotte Housing Authority. Submitted September 2014. 48 pp. PDF of publication.